We're a local non-profit that is looking to add a Part-Time Customer Service Representative to our team. This position would be great for students looking for part time work and interested in the non-profit sector.
If you are interested, please email your resume to [email protected]. Why You Want to Work Here: This is a great opportunity for a college/ graduate student to gain valuable experience within the nonprofit sector and professional office environment. You will work with your supervisor to set a 20/hr work schedule M-F. In addition to learning and growing professionally in a young team environment, you will be able to personally help military families around the world and have an impact on access to quality child care. Job Qualifications: · Excellent customer service skills. · Good communication skills (oral, written, and listening). · Conflict resolution skills. · Excellent organizational, time-management, and troubleshooting skills. · Must be able to interact positively and cooperatively with individuals at all levels; work as a team member; function under time pressure; and respond in a positive manner to supervision. · This position requires completion of a satisfactory background check. Job Duties: · Take relevant data of program information, derived from local partner program submissions and updates spreadsheets and databases. · Download and update respite care parent and provider applications. · Connect families and providers to the on-line application system. · Submits records for quality control to ensure accuracy. · Keep program attendance sheet data up to date and distribute them to the Senior Director on a regular and recurring basis. · Provide technical assistance/training to partner agencies’ points of contact (POC) on all aspects of the respite care applications, attendance procedures and payment problems. · Confirm eligibility of Service Members for programs and refer eligible members to partner agencies. · Assist with other projects as specified by the Senior Director. PT Non-Profit Customer Service Representative (Great For College Students!) Arlington, VA (Metro Accessible) PT, 20 Hours Per Week, Flexible Hours $12-15/hr
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January 2024
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